Skip to main content

Your First Visit

New Patient Exam

Most families come in not knowing what to expect. We walk you through everything before we recommend anything. The first visit is a conversation and a scan. That's it.

CACCP Certified|INSiGHT Neurological Scanning|Pediatric & Prenatal Specialists|Farragut & Knoxville TN|119+ Google Reviews

What happens at a new patient exam

The first visit at Reissing Health is not a standard chiropractic intake. We don't take a few X-rays, crack your back, and send you home with a care plan you didn't understand.

We start with a conversation. Then we run the INSiGHT neurological scan, a three-part non-invasive assessment that measures how your nervous system is actually functioning. Then we schedule a separate Report of Findings appointment where Dr. Devin walks you through what we found, in plain language, before recommending anything.

The whole process takes two appointments. Most families say it's the first time anyone has actually explained what's going on.

What to expect, step by step

No surprises. Here's exactly how the first visit works.

01

Your Consultation

20–30 min

Dr. Devin or Dr. Jeremy sits down with you before anything else happens. No clipboard in the hallway. No rushed intake. You tell us what's going on. The full story. And we listen. Most families have been to multiple providers before they find us. We want to know all of it.

We ask about birth history, developmental milestones, sleep, digestion, behavior, and stress patterns. For adults, we ask about the history of symptoms, what makes them better or worse, and what you've already tried. This conversation shapes everything that follows.

02

INSiGHT Neurological Scan

15 min

This is the part most families have never seen before. The INSiGHT scan measures how your nervous system is actually functioning, not just where you hurt. It uses three non-invasive sensors to assess heart rate variability, muscle tension patterns, and thermal asymmetry along the spine.

No needles, no radiation, no discomfort. The scan takes about 15 minutes and gives us an objective picture of where your nervous system is under stress. For kids, it's completely safe from day one of life. We use the results to show you exactly what we found and why it matters.

03

Report of Findings

20–30 min

We don't hand you a care plan at the end of the first visit and expect you to decide on the spot. Your Report of Findings is a separate appointment where Dr. Devin walks you through the scan results, explains what they mean in plain language, and gives you a specific recommendation.

You'll see your scan results on a screen. We explain what the patterns mean, which areas of the nervous system are under the most stress, and what a realistic care plan looks like. You'll leave with a clear picture of what we found and what we think will help.

04

Your First Adjustment

15–20 min

If you decide to move forward, your first adjustment happens at the Report of Findings appointment or shortly after. For adults, it's a specific, targeted adjustment based on what the scan showed. For infants and children, the pressure used is about the same as checking a tomato for ripeness.

We don't crack every joint in the room. We work on the specific areas the scan identified. Most people feel a noticeable difference within the first few visits. Some feel it the same day.

The Scan

What the INSiGHT scan actually measures

Most chiropractic exams are based on where you hurt. The INSiGHT scan measures something different: how your nervous system is regulating. It uses three sensors placed along the spine to assess heart rate variability, muscle tension patterns, and thermal asymmetry.

Heart rate variability tells us how well your body is adapting to stress. Muscle tension patterns show us where the nervous system is compensating. Thermal asymmetry reveals where circulation and nerve function are disrupted.

Together, they give us an objective picture of where the nervous system is under stress, not just where you feel it. That's what makes the care plan specific instead of generic.

Safe for newborns from day one. No radiation, no needles, no discomfort.

INSiGHT neurological scan being performed at Reissing Health in Farragut TN

Who comes in for a new patient exam

We see the full family. Here's who typically comes in for a first visit.

Infants and children

Colic, reflux, sleep issues, torticollis, developmental delays, sensory challenges, ADHD, autism. Most parents come in after months of being told everything looks normal.

Pregnant and postpartum moms

Pelvic pain, round ligament pain, breech positioning, sciatica, and recovery after delivery. We're Webster certified and see moms from the first trimester through postpartum.

Adults and families

Chronic back and neck pain, headaches, nerve pain, and families who want to understand what's going on in their nervous system before symptoms get worse.

Questions before you come in

How long does the first visit take?

Plan for about 60 minutes. The consultation and scan together take 45–60 minutes. The Report of Findings is a separate appointment, usually within a few days.

Do I need to bring anything?

Just yourself. If you have previous imaging (X-rays, MRIs) or records from other providers, those are helpful but not required. We'll gather everything we need at the visit.

Is the INSiGHT scan safe for my baby?

Yes. The INSiGHT scan uses no radiation, no needles, and no discomfort. It measures surface temperature and muscle activity. We use it on newborns from day one.

Will I get adjusted on the first visit?

Usually not. The first visit is the consultation and scan. The adjustment typically begins at the Report of Findings appointment, once we've reviewed the results with you and you've decided to move forward.

Do you accept insurance?

We are an out-of-network provider. Many patients use HSA or FSA accounts. We provide a superbill you can submit to your insurance for potential reimbursement. Call us at (865) 671-0359 and we can walk you through what to expect.

What if I'm not sure chiropractic is right for us?

That's exactly what the first visit is for. We'll tell you honestly if we think we can help, and if we don't think we're the right fit, we'll say so and point you somewhere else.

Can I bring my whole family?

Yes. We see everyone from newborns to grandparents. If you want to bring multiple family members for their first visit, just let us know when you book so we can schedule enough time.

Have a question that's not here?

Read the full FAQ

Ready to come in?

Most families wish they'd come in sooner.

The first visit is a conversation and a scan. We tell you what we find before we recommend anything. Call us at (865) 671-0359 or book online.